takbet's Privacy Policy
This document provides a full description of how your personal information is collected, used, and kept secure on the takbet platform. Please read it carefully.
1 Introduction and Scope
This Privacy Policy applies to the takbet platform. When you register, log in, or use the services on takbet, you accept the terms of this policy. This policy explains what information we collect, why we collect it, how it is processed, and what rights you have.
takbet is only for individuals aged 21 and above. No information is collected from minors, and any such information found will be deleted immediately.
2 Types of Information Collected
takbet collects various types of information, categorised below:
2.1 Information You Provide Directly
The information you provide at the time of registration includes:
- Full name and date of birth
- Mobile number and email address
- Password (stored in encrypted form)
- Documents required for identity verification (such as a National ID card)
- Payment details, such as bKash, Nagad, or Rocket number
2.2 Automatically Collected Information
Some information is collected automatically while you use the platform:
- IP address and browser type
- Device information (model, operating system)
- Time spent on the site and pages visited
- Cookie and session data
- Transaction history and betting activity
2.3 Information Received from Third Parties
Information may sometimes be received from trusted third parties for the purposes of identity verification, fraud prevention, and security. In such cases, we always treat the privacy of users as the highest priority.
3 Purpose of Using Information
Collected information is used for specific and lawful purposes. takbet does not use any information unnecessarily:
- To create and manage accounts
- To process deposits and withdrawals
- To provide customer support (via 24/7 live chat and email)
- To ensure account security and prevent unauthorised access
- To prevent fraud and money laundering
- To improve the quality of platform services
- To comply with applicable regulations
- To send relevant offers and updates with your consent
4 Data Storage and Security
takbet uses industry-standard technology to keep your information secure. All sensitive data is transferred via SSL (Secure Socket Layer) encryption and stored on servers in encrypted form.
The measures we have put in place for data security:
- 256-bit SSL encryption for data transmission
- Server access controls and regular security audits
- Password hashing and salting technology
- Two-factor verification (OTP) system
- Automated systems to monitor suspicious activity
However, no transmission of information over the internet is completely risk-free. We are committed to ensuring the highest level of protection, but it is not possible to guarantee complete security. Keeping your account password confidential is your own responsibility.
5 Cookie Policy
takbet uses cookies to improve service quality and make the user experience easier. Cookies are small text files stored in your browser.
5.1 Types of Cookies Used
- Essential Cookies: Required for the basic functioning of the platform, such as maintaining login sessions.
- Functionality Cookies: Help remember your preferences and settings.
- Analytics Cookies: Collect anonymous statistics to understand how the platform is used.
You can control or disable cookies from your browser settings. However, disabling some cookies may affect the functioning of the platform.
6 Sharing Information with Third Parties
takbet does not sell or rent your personal information. However, information may be shared in specific circumstances:
- Payment Processors: Necessary information is shared with bKash, Nagad, and Rocket to complete transactions.
- Identity Verification Services: Information may be shared with trusted third parties for account verification.
- Technology Partners: With service providers who assist in operating the platform, under strict confidentiality agreements.
- Legal Obligations: In the case of a court order or a legal request from a relevant authority.
All third parties are required to follow strict data protection standards and may use information only for the specified purpose.
7 Data Retention Period
How long your information is kept depends on the type of information and the purpose of its use:
- Active account data: Retained for the entire period the account remains active.
- Transaction data: May be retained for an extended period as required by law.
- After account closure: Data is securely deleted after a set period in accordance with applicable regulations.
8 Your Rights
You have several rights regarding your personal information. To learn more about these rights, read takbet's Terms and Conditions:
- Right of Access: You may request to know what information we hold about you.
- Right to Rectification: You may request correction of inaccurate or incomplete information.
- Right to Erasure: In certain circumstances, you may request that your information be deleted.
- Right to Restrict Processing: You may object to the use of your information for a particular purpose.
- Right to Portability: You may request a copy of your information in a specific format.
- Right to Withdraw Consent: You may withdraw consent you have given at any time.
To exercise these rights or for any questions, please contact our support team.
9 Protection of Minors
takbet strictly prohibits participation by anyone under 21 years of age. We do not knowingly collect any information from minors. If it comes to our attention that we hold information about a minor, it will be deleted immediately and the associated account will be closed.
To learn more about the importance of responsible gaming, visit takbet's Responsible Gaming section, which contains detailed information on keeping yourself and your family safe.
10 Policy Changes
takbet reserves the right to update this Privacy Policy when needed. For any significant changes, we will notify users through the platform. The date of the update will always be noted at the top of the document.
Continued use of the platform after any changes will be taken to mean that you have accepted the updated policy. It is therefore recommended that you review this policy regularly.
11 Contact
For any questions about this Privacy Policy, requests to correct information, or complaints, please contact our support team:
- Directly on the platform via 24/7 live chat
- By email: [email protected]
Our support team provides service in both Bengali and English. You can also check the FAQ section for answers to many common questions.